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  • When wearing my Upstep Custom Orthotics for the first time I felt discomfort. Does that mean they don’t fit?
  • Can I change my order?
  • Why are my shoe size and style important?
  • How to use the Feetkit?
  • Can I complete placing my order without uploading a picture of my shoes?
  • What materials the impression kit is made out of?
  • Why are exercises important?
  • I received my Upstep Custom Orthotics. Any tips on how to start using them?
  • How do I keep my Upstep orthotics clean?
  • Do you make custom orthotics designed for specific sports?
  • Can I wear my Upstep orthotics in different shoes than the ones they were made for?
  • Will Upstep orthotics improve my sporting performance?
  • Do Upstep orthotics are designed by a podiatrist?
  • How can Upstep orthotics help my foot pain?
  • What sets Upstep apart from its competitors?
  • How long do Upstep orthotics last?
  • Do Upstep orthotics replace the insole of the shoe, or sit on top of it?
  • Does Upstep make orthotics for children?
  • What Upstep orthotics are made from?
  • What style orthotics should I get?
  • What kind of guarantees do you offer?
  • What if I have a specific diagnosis from my podiatrist? Will Upstep still work with me?
  • Will I feel immediate relief?
  • Will Upsteps help my condition?
  • Are Upsteps truly custom-made orthotics?
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